Return Policy
Returns
If you are unsatisfied with a purchase, please shoot us a message through the contact page available on our homepage within 7 days of delivery, and we will do our best to rectify the issue!
Please note: Product can only be returned in original, unopened/unthrown condition. Buyer is responsible for return shipping costs in case of a normal (i.e. the correct, non-damaged product) return/exchange. Buyer is also responsible to package products in such a way that they are not damaged during return shipping.
Refund, minus the cost of initial shipping, will be issued once the product has been received by Rundfunk Disc Golf in its original, unthrown, undamaged condition.
Incorrect or Damaged Products
If we send you an incorrect or damaged product (not including molding defects in x-out/misprint/factory 2nd products) , please send us a copy of your order receipt as well as an image of the damaged/incorrect product, and we will do our best to send a replacement at no extra cost to you.
We do our best to protect your purchases by sending every order in a durable cardboard box, if a product arrives damaged though, please send us pictures of the damaged goods and original packaging, and we will do our best to send a replacement at no extra cost to you!
Please note: Some disc colors may appear different depending on monitor or phone screen setting. As such, mild variance from the stock photos we provide is normal. Additionally, mild stamp dropout on certain stamp designs is unfortunately something that we cannot control nor rectify.
In the case of swirly, vapor, or other similar product types, there will be variance in exact color and swirl intensity from disc to disc. While we do provide product photos, these are to provide an idea of the average color of a particular product, not necessarily representative of the exact disc you will receive, which may be lighter, darker or featuring a different swirl pattern. In this case, dissatisfaction with the swirl intensity or exact color does not provide grounds for a cost free return or exchange